Please read the following Privacy policy made available on https://www.edusoftacademy.com or the equivalent Edusoft Virtual Mobile Application available on Google Play (“Edusoft Virtual App”/ “EDUSOFTACADEMY Website”). The Edusoft Virtual App or EDUSOFTACADEMY Website on which the Services are availed may together be referred to for convenience as the “Platform”.

For the purpose of these privacy policies, wherever the context so requires “Your”, “You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our website as a Subscribed User. The term "We", "Us", "Our" shall mean Edusoft Academy (“Edusoft Virtual”).

Please ensure that you go through this privacy policy and understand it well before using this website or mobile application. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the Edusoft Virtual Platform, you agree to be bound by the terms of this Privacy Policy.

By using the Edusoft Virtual Platform and/or by providing Your information, you consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

Collection of Personally Identifiable Information

1. We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:
1. Name
2. Email Address
3. Telephone Number
4. Address
5. Other information about the address which You give Us
6. Your IP address.
7. Information about your device
8. Network information
9. User uploaded photo and ids
10. Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

2. Information provided during registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, email address, mobile number, password. You may also choose to provide a picture to be associated with your profile.

3. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.

4. You are solely responsible for
1. maintaining the strict confidentiality of your Personal User Information,
2. not allowing another person to use your Personal User Information to access the Services,
3. ensuring that the information submitted by you complies with our terms and conditions,
4. ensuring that the information provided by you is correct and updated from time to time.

5. You agree to immediately notify Edusoft Virtual in writing by email to support@edusoftacademy.com for any unauthorized use of your Personal User Information or any other breach of security. Edusoft Academy is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

6. On receiving personal information about You, you no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

7. You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service. Service shall have the meaning attributed to the phrase in the Terms of Use.

8. On our Website, you can browse without telling Us who you are or revealing any personal information about Yourself. We may automatically track certain information about You based on Your behaviour on our Website.

9. On our Websites, we use data collection syatem such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter "Cookies" or other similar service on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Use of Personal Information

1. The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:
(a) To find third party service providers;
(b) Internal record keeping;
(c) We may use the information to improve our products and services;
(d) We may periodically send promotional emails or messages on the Website & Application about new products, special offers or other information which We think You may find interesting using the email address which You have provided;
(e) From time to time, we may use the information to customize the Website according to your interests.

2. We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.

We identify and use your IP address to help diagnose problems with our server, and to administer our Websites. Your IP address is also used to help identify You and to gather broad demographic information

Sharing of Personal Information

1. We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

2. We may disclose Your personal information if required to do so by law or in the good faith, information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

3. We and our affiliates will share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re- organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.

All other terms and conditions as applicable under the Terms and Conditions of Use https://www.edusoftacademy.com will be applicable to You and will be read along with this Privacy Policy.