FAQ

What is the System Configuration required to attend classes at home?

For Live classes: A student enrolled for Live classes at home can join classes on Laptop Only with the latest OS (MS Windows 10) to access live classes at home
For Downloadable/Backup offline classes: Operating System: Windows 7 Home Premium Service Pack 1 or above, Windows 8, 8.1, Windows 10 Processor: Core 2 Duo 1.5 GHz and Above, Celeron Dual Core 1.5 GHz and above, Intel Atom Quad Core 1.5 GHz and Above. RAM: 2 GB Free Memory

When will the student get the Login ID and download link once the enrollment is done?

Students will get the Login ID and download link through the students portal in www.edusoftacademy.com in the maximum of 12 hrs after the completion of the enrolment process.

How will the student get an invoice for the purchased course?

A student enrolled via the Edusoft Academy website only may download the invoice from his student login after the completion of successful payment, Student login is the portal access which will be given to all registered Edusoft Academy students only.

How will students get a tracking ID to know the status of the Pen Drive or SD Card course?

The student will get tracking details in the student login to track the order status.

How students will access Edusoft Academy LMS?

LMS functionality has been incorporated with the student “PORTAL” itself, which can be accessed on a laptop and mobile through www.edusoftacademy.com.

How will students ask Academic queries?

A student may ask queries via interactive chat module in Live classes that make live classes different from asynchronous teaching methodology, however, offline class queries will be addressed via respective subject faculties through the “PORTAL” where students can interact with the respective faculties.

Can class be accessible via Mobile devices also?

All the classes provided by Edusoft Academy can be accessed from both the Android phone with Android version 6.0.1 and above and Windows Laptop..

Can a student get a validity extension of classes?

Yes, students will get an extension of course only in case of course with 6 months validity with the nominal fee payment of 50% of the course fee, courses with 45 days and 3 months, validity extension of the same wont be executed.

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